Frequently Asked Questions

---

Step 1. Request your FREE trial. Upon receiving your request, we will contact you for a brief consultation to learn about your beverage preferences, as we have a variety of gourmet beverages to choose from. We are dedicated to superior service.

Step 2. Confirm your FREE trial start date. If we feel your business will benefit from our service, we will confirm your FREE trial arrangements and start date.

Step 3. Start your FREE trial. We will install and configure our machine with a variety of beverage choices. For two days, you will enjoy FREE gourmet coffee beverages in your workplace at the push of a button. No mess, no hassle, and best of all, no cost.

Step 4. End your FREE trial. After your “Free Trial” ends, we will discuss flexible options for long term placement, should you choose to continue with our services. Remember, there is no obligation to continue beyond your 2-day FREE trial. 

Step 5. Partner with us. We are confident you will love what we do and how we do it. Join us at Southern Cup, where every cup means a latte.  

There is no obligation to continue beyond your FREE trial. However, should you choose to continue with our services, we provide the right size machines and maintenace at NO COST to you! There are NO contracts, NO delivery or installation charges, and we keep your machine clean and filled with top quality supplies.

Southern Cup is a full-service gourmet coffee solution, meaning there is nothing for your business or employees to maintain or do. Our onsite service includes refilling the machine with all consumable products, cleaning and sanitizing the equipment, performing preventative maintenance, and in the event of a malfunction, repairing or replacing the machine promptly. We are dedicated to superior service and satisfaction in every way.

There is virtually no trash. Our machines grind whole beans from the internal hopper. Unlike other coffee machines, there is no packaging for the coffee or any of the ancillaries to throw away – no paper filters, no aluminum cups, no pods, no pouches. Nothing. As we like to emphasize – great coffee without the waste and packaging.

Exhausted coffee grounds are dropped into an internal bin for collection and composting. Home gardening enthusiasts are more than welcome to take all they like, as coffee grounds make for wonderful organic fertilizer. Nothing toxic is involved at any point.

Wastewater from the automated cleaning cycle is collected in a sealed, internal bin for collection and disposal.